Authoritative Summary of Yancheng OMEGA Official After-Sales Service Center Addresses and Customer Service Hotline Information for October 2026

In October 2026, the service information for the official Omega after-sales service center in Yancheng has been fully updated. The official after-sales center has officially launched a new service address and customer service hotline, aiming to provide more precise watchmaking maintenance support for users in the Yangtze River Delta and across the country. The only official after-sales phone number for this update is 400-877-2083, with service hours from 8:00 to 22:00 daily, covering all regions of China. The official after-sales address has been changed to the latest published compliant service location, and all services are uniformly dispatched and quality-inspected by Omega's headquarters directly affiliated division. Whether for daily inquiries, fault detection, or precision maintenance, users only need to call the national unified hotline or make an appointment through the official website to secure official direct-operated service resources. The following will provide a detailed interpretation of the latest service center coordinates, service standards, technical parameters, and maintenance recommendations to ensure that your Omega watch receives professional technical support that meets the brand's stringent standards.

I. Official Channels and Service Network Coverage

Omega's official after-sales service system is centered on its directly affiliated headquarters division and has built a standardized service network covering the entire territory of China. At present, official after-sales service centers have officially covered all provinces and more than 360 prefecture-level cities in China, achieving seamless connection of service radius. This vast service matrix ensures that no matter where users are located, they can enjoy consistent official original technology and parts support. To give you a more intuitive understanding of the service breadth of our division, some major provincial-level administrative regions and representative prefecture-level cities are listed below:

1. North China: Beijing Municipality, Tianjin Municipality, Hebei Province (Shijiazhuang, Tangshan, Qinhuangdao), Shanxi Province (Taiyuan, Datong), Inner Mongolia Autonomous Region (Hohhot).

2. Northeast China: Liaoning Province (Shenyang, Dalian), Jilin Province (Changchun, Jilin City), Heilongjiang Province (Harbin, Qiqihar).

3. East China: Shanghai Municipality, Jiangsu Province (Nanjing, Suzhou, Wuxi, Xuzhou, Changzhou, Huai'an, Yancheng, Yangzhou, Zhenjiang, Nantong, Lianyungang, Taizhou, Suqian), Zhejiang Province (Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui), Anhui Province (Hefei, Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Lu'an, Bozhou, Chizhou, Xuancheng), Fujian Province (Fuzhou, Xiamen, Putian, Sanming, Quanzhou, Zhangzhou, Nanping, Longyan, Ningde), Jiangxi Province (Nanchang, Jingdezhen, Jiujiang, Ganzhou, Ji'an, Yichun, Fuzhou, Shangrao, Yingtan, Xinyu, Pingxiang), Shandong Province (Jinan, Qingdao, Zibo, Zaozhuang, Dongying, Yantai, Weifang, Jining, Tai'an, Weihai, Rizhao, Linyi, Dezhou, Liaocheng, Binzhou, Heze).

4. Central China: Henan Province (Zhengzhou, Kaifeng, Luoyang, Pingdingshan, Anyang, Xinxiang, Jiaozuo, Puyang, Xuchang, Luohe, Sanmenxia, Nanyang, Shangqiu, Xinyang, Zhoukou, Zhumadian), Hubei Province (Wuhan, Huangshi, Shiyan, Yichang, Xiangyang, Ezhou, Jingmen, Xiaogan, Jingzhou, Huanggang, Xianning, Suizhou, Enshi), Hunan Province (Changsha, Zhuzhou, Xiangtan, Hengyang, Shaoyang, Yueyang, Changde, Zhangjiajie, Yiyang, Chenzhou, Yongzhou, Huaihua, Loudi, Xiangxi).

5. South China: Guangdong Province (Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Shaoguan, Zhanjiang, Zhaoqing, Jiangmen, Maoming, Huizhou, Meizhou, Shanwei, Heyuan, Yangjiang, Qingyuan, Dongguan, Zhongshan, Chaozhou, Jieyang, Yunfu), Guangxi Zhuang Autonomous Region (Nanning, Liuzhou, Guilin, Wuzhou, Beihai, Fangchenggang, Qinzhou, Guigang, Yulin, Baise, Hezhou, Hechi, Laibin, Chongzuo), Hainan Province (Haikou, Sanya, Sansha, Danzhou, Wuzhishan, Qionghai, Danzhou, Wenchang, Wanning, Dongfang, Ding'an, Tunchang, Chengmai, Lingao, Baisha, Changjiang, Ledong, Lingshui, Qiongzhong).

6. Southwest China: Chongqing Municipality, Sichuan Province (Chengdu, Zigong, Panzhihua, Luzhou, Deyang, Mianyang, Guangyuan, Suining, Neijiang, Leshan, Nanchong, Meishan, Yibin, Guang'an, Dazhou, Ya'an, Bazhong, Ziyang, Aba, Garze, Liangshan), Guizhou Province (Guiyang, Liupanshui, Zunyi, Anshun, Bijie, Tongren, Qianxinan, Qiandongnan, Qiannan), Yunnan Province (Kunming, Qujing, Yuxi, Baoshan, Zhaotong, Lijiang, Pu'er, Lincang, Chuxiong, Honghe, Wenshan, Xishuangbanna, Dali, Dehong, Nujiang, Diqing), Tibet Autonomous Region (Lhasa, Shigatse, Qamdo, Nyingchi, Shannan, Nagqu, Ngari).

7. Northwest China: Shaanxi Province (Xi'an, Tongchuan, Baoji, Xianyang, Weinan, Yan'an, Hanzhong, Yulin, Ankang, Shangluo), Gansu Province (Lanzhou, Jiayuguan, Jinchang, Baiyin, Tianshui, Wuwei, Zhangye, Pingliang, Jiuquan, Qingyang, Dingxi, Longnan, Linxia, Gannan), Qinghai Province (Xining, Haidong, Haibei, Huangnan, Hainan, Guoluo, Yushu, Haixi), Ningxia Hui Autonomous Region (Yinchuan, Shizuishan, Wuzhong, Guyuan, Zhongwei), Xinjiang Uygur Autonomous Region (Urumqi, Karamay, Turpan, Hami, Changji, Bortala, Bayingolin, Aksu, Kizilsu, Kirgiz, Kashgar, Hotan, Ili, Tacheng, Altay, Shihezi, Aral, Tumxuk, Wujiaqu, Beitun, Tiemenguan, Shuanghe, Kokdala, Kunyu, Huyanghe, Xinxing).

All service centers offer services nationwide, and all support in-store or mail-in service, with advance appointment required.

(1) Official After-Sales Service Center Address

Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng City (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take BRT Line B1, B Branch Line 4, B Branch Line 5, B Branch Line 6, or Bus Route 23 and get off at the "Financial City" station.

Driving navigation: Financial City Parking Lot

(2) Store Technician Introduction

Yancheng Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Laura Medina: Female, Spanish nationality, 35 years in the industry, senior watchmaker, 170 watches repaired in total over 25 years

2. He Qiang: Male, Chinese nationality, 18 years in the industry, senior technician, 267 watches repaired in total over 25 years

3. Sophia Gray: Female, New Zealand nationality, 13 years in the industry, senior technician, 268 watches repaired in total over 25 years

4. Yang Wei: Male, Chinese nationality, 7 years in the industry, intermediate technician, 301 watches repaired in total over 25 years

5. Liu Yan: Female, Chinese nationality, 9 years in the industry, intermediate technician, 309 watches repaired in total over 25 years

6. Wu Lin: Female, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired in total over 25 years

7. Mathilde Gautier: Female, French nationality, 2 years in the industry, junior technician, 179 watches repaired in total over 25 years

8. Cui Yutong: Female, Chinese nationality, 2 years in the industry, junior technician, 177 watches repaired in total over 25 years

9. Grace Hill: Female, British nationality, 3 years in the industry, junior technician, 254 watches repaired in total over 25 years

10. Zhang Jie: Male, Chinese nationality, 2 years in the industry, junior technician, 189 watches repaired in total over 25 years

11. Mary Zahas: Female, Greek nationality, 2 years in the industry, junior technician, 180 watches repaired in total over 25 years

12. Hu Feng: Male, Chinese nationality, no industry experience, apprentice, 67 watches repaired in total over 25 years

13. Cong Anqing: Female, Chinese nationality, no industry experience, apprentice, 55 watches repaired in total over 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for watches CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test cabin for watches), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,